Nengi Daminabo 
Why We Don’t Jump on Every Trend Video Calling It’s been around for a while, and while some love it, let’s be honest—how often do you turn on your camera during a meeting without being asked? Most of us prefer to skip the awkward eye contact and stick to audio. Video calls also need to … Read more
Let’s talk about missed calls. Sounds simple, right? A call comes in, no one picks up, and boom—it’s missed. But what if I told you that the story behind those numbers is anything but simple? Working with PBX call analytics has taught me one thing: the data doesn’t always tell the truth. In fact, sometimes … Read more
You’re on an important call when the audio suddenly garbles or cuts out. Annoying? Yes. But in most cases, your VoIP provider isn’t the problem—your network is. What Really Causes VoIP Call Issues? Research shows that over 90% of call quality problems originate from external factors, not VoIP providers. Here’s where issues usually stem from: … Read more
Let’s Be Real—We’re Here to Add Value, Not Just Traffic. Our blog isn’t racking up millions of clicks (yet), but that’s not the point. We keep talking about Hosted PBX for a simple reason—it’s the backbone of what we do. Revisiting its benefits isn’t about filling space; it’s about making sure our audience—you—gets the insights … Read more
In today’s hyper-connected world, communication isn’t just a tool—it’s the heartbeat of every thriving business. For small and medium-sized businesses (SMBs), balancing top-tier communication tools with affordability can feel like walking a tightrope. Enter Hosted PBX: the game-changing solution redefining how SMBs stay ahead in the communication game. What is Hosted PBX? Picture this: a … Read more
v5.7 Recap Hey there, DLS community! It’s been a long time since you last heard from us but trust us—we haven’t been taking a vacation. Behind the scenes, we’ve been rolling up our sleeves to improve your DLS Hosted PBX experience. From feature upgrades to squashed bugs, we’ve been busy cleaning house. With version 6.0, … Read more