The Truth About Call Quality: It’s (Mostly) Not Your VoIP Provider

You’re on an important call when the audio suddenly garbles or cuts out. Annoying? Yes. But in most cases, your VoIP provider isn’t the problem—your network is. What Really Causes VoIP Call Issues? Research shows that over 90% of call quality problems originate from external factors, not VoIP providers. Here’s where issues usually stem from: … Read more

Hosted PBX 101: Unlocking Big Business Benefits for SMBs

In today’s hyper-connected world, communication isn’t just a tool—it’s the heartbeat of every thriving business. For small and medium-sized businesses (SMBs), balancing top-tier communication tools with affordability can feel like walking a tightrope. Enter Hosted PBX: the game-changing solution redefining how SMBs stay ahead in the communication game. What is Hosted PBX? Picture this: a … Read more

Welcome Back! Here’s What’s New at DLS!

v5.7 Recap Hey there, DLS community! It’s been a long time since you last heard from us but trust us—we haven’t been taking a vacation. Behind the scenes, we’ve been rolling up our sleeves to improve your DLS Hosted PBX experience. From feature upgrades to squashed bugs, we’ve been busy cleaning house. With version 6.0, … Read more