For Whom the Fraud Tolls

PBX hacking phone froud

Telephone fraud has been going on for a long time. It became prevalent in the 1960s, when DTMF (Dual-Tone Multiple Frequency) dialing was being introduced to replace pulse dialing from then-current rotary phones. Crafty individuals educated themselves and fabricated handheld red, black, and blue boxes that could generate the necessary tones to alter the target … Read more

Robust Reporting and Web Interface Tools Delivered by the DLS Hosted PBX 5.1

DLS Hosted PBX 5.1 ad

DLS Internet Services (www.dls.net), a technology company providing hosted Unified Communications platform (DLS hosted PBX), co-location, hosted Network Attached Storage and network consulting services, announced today the release of version 5.1 for their hosted VoIP platform. New features include easy integration with Salesforce.com™, an integrated simple chat and new browser-based license-free soft phone. Other improvements … Read more

DLS Hosted PBX 5.1 is released

We are excited to announce to present and future clients of DLS Internet Services the release of previously announced DLS Hosted PBX 5.1. This release brings a number of new features requested by our clients. You may find complete list of changes in the DLS Hosted PBX 5.1 release notes. As always, much thought was put to increase … Read more

Legal Firms can get more from VoIP systems

Legal Firms can get more from VoIP systems
Legal Firms Can Get More From VoIP SystemsModern VoIP systems are powerful communications tools. They help streamline workflows, improve client satisfaction and curb costs. In order to capitalize on the initial VoIP investment and get the most value possible, you must know your voip systems capabilities and understand how to use its tools properly. Most professionals focus keenly on their field with little or no thought about communications tools they use every day. Key features are often overlooked and sometimes making the time commitment for training isn’t seen as important as it should be.

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DLS Helps Best, Vanderlaan & Harrington Maintain a Commitment to Their Clients

This renowned law firm in Chicago needed a communications system that offered reliability, helped manage costs and offered easy administration to help them get the most value from their solution. Best, Vanderlaan & Harrington is a firm of trial attorneys with a reputation for excellence and dedication to their clients. Their partners rank among the … Read more

Is Your Company’s Data in Good Hands?

Safeguard Data with DLS

Bigger is better, or so we’ve been lead to believe. Business leaders often rely on the prestige of big name service providers for added confidence in making a selection without considering the big picture. You may feel secure in signing a collocation agreement with a recognized brand, but the reality is you are not absolved … Read more

Best, Vanderlaan & Harrington Law Firm

Logo Best, Vanderlaan & Harrington

DLS provides consistent up time and prompt communication explaining issues in the rare event issues arise. We have the ability to immediately reach real and competent people in the United States for support issues; 99% of our support issues are resolved at the first tier level. We like the flexibility of their PBX phones to … Read more

The Right Technology Can Help Independent Physicians Thrive Under ACA

worried doctor

Nearly half of all independent physicians participating in the 2015 Independent Physician Outlook Survey stated that they’re likely to sell their practices to a large health care provider and exit the industry within the next decade. The ACA (Affordable Care Act), also known as “Obamacare” has created a highly uncertain future for independent physicians across … Read more

DLS Hosted PBX 5.1 enters Beta

Just like the all other releases, this version continues to make your Unified Communications more functional, ergonomic and reliable. Our service evolves over time and we continue to rely on your input to make the DLS Hosted PBX more useful. As much as we would like to release the product when it is “hot off the press”, DLS’s development culture emphasizes reliability and robustness embedded in design of our service.

Embracing Freedom Because of Virtualization in the Private Practice

Chart showing relationship to ROI and early adoption.

No one begins their private practice with the hope of being mired in administration. Yet, more than ever, practitioners are suffering through regulatory challenges and added costs associated with compliance. Electronic health records or electronic medical records (EHR/EMR) rules intended to facilitate the electronic exchange of health information seem to represents a major hurdle for … Read more