A VoIP Downside That Can’t Be Escaped

VoIP downside is... Internet

As recently as August 30th, 2020, a well-known US carrier CenturyLink took a deep dive exposing some of the downsides of VoIP technology. The cause of their outage is not that important. If you MUST know, it had to do with an error in their BGP protocol, the language that allows Internet peers to talk to each other. What is essential is how THEIR problem impacted the rest of US!

Keep Unified Communications from Turning into a Disaster

Lost in call routing tree

Unified Communications is a fancy word for a business phone system that integrates multiple communication technologies and methods into a single platform. This is a natural evolution of a system originally designed for voice communications. UC has the capability to ultimately take your communications to the next level and optimize the way your organization interacts. … Read more

DLS Hosted PBX Quick Tips YouTube Channel is Live

YouTube Channel for DLS Quick Tips

Dear Valued Customer, I am happy to announce that we recently started our own DLS Hosted PBX YouTube channel. The goal of this channel is to begin sharing technical insights and knowledge not only on our blog but also in video format. Some of the real-life how-to guides are more suitable for video than written form. … Read more

Business at The Speed of Thought: How Modern Communications Technology Has Changed Our Expectations

Modern Communications Technology changes the way we do business

The world as we know it changes with every passing second. These changes subtly creep up on us and go almost unnoticed till we reflect on the past. And suddenly it dawns on us that our present world is a far cry from the world of as recent as the past decade. Unified Communications effect … Read more

We wish you a Happy Independence Day!

Take time on this special day to understand what independence means to you.
Take time on this special day to understand what independence means to you.

Let us be mindful of everything we can do for our nation to make it a place of wealth, peace, and happiness. Here’s wishing you and your family a safe and happy Independence Day from all of us at DLS!

DLS Hosted PBX 5.5 is the next major update to the flagship product

DLS Hosted PBX 5.5 is the next major update to the flagship product

New Release Offers Slack™-like Rocket.Chat Collaboration with a New Integrated DLS Meeting Room Web Conferencing Experience, New Mobile Softphone Application, Updated Web Softphone, Improved Operator Panels, and New Handset Firmware DLS Hosted PBX 5.5, the latest release of DLS’s essential communications toolkit for business, is now available as a free software update. With the DLS … Read more