Happy 2017 Thanksgiving!

Dear Friends, In this time of gratitude, we give thanks for you. We value your patronage and appreciate your confidence in us. Counting you among our customers is something for which we are especially grateful. On behalf of all of us at DLS Internet Services, we wish you a very happy Thanksgiving! Sincerely, DLS Team

In the Event of Emergency: Dial V-o-I-P for VoIP

As word of the storm’s approach drew and concerns mounted in the Florida Keys and mainland Florida, Zoom Tan knew that they couldn’t remain idle. In the worst-case scenario, evacuation orders would be issued, and Zoom Tan’s office headquarters based in Naples, Florida would sustain damage, finding itself without power for who knows how long. They couldn’t leave things to chance. After all, Murphy’s Law tells us that if something can go wrong, it will. And, such was the case, when Hurricane Irma deprived millions of commercial businesses and residential homes of power, with its torrential rain and wind gusts more than 80 mph.

Business Continuity – How Good is Your Plan?

Hurricane season is the perfect time for businesses to be examining (or in some cases developing for the first time) their Business Continuity Plan (BCP). Business continuity planning is key to expediting the recovery of the business’ critical functions following disasters ranging from hurricanes and earthquakes to infiltration of malware into key systems thus ensuring downtime and monetary loss is minimized. The plan should be live, dynamic and ever-evolving as new threats continue to present themselves. With ever-more complex systems and technologies being implemented into companies as scaling necessitates complex telephony and network solutions for businesses, it’s difficult to keep plans up-to-date and ready to be put into action at a moments’ notice.

DLS releases Hosted PBX 5.3

DLS proudly presents the release of our Hosted PBX version 5.3. As always, the features that have been added come directly from our customers requests. We understand that our clients have needs and do our best to fulfill them. The goal is to continue enriching and improving our product while keeping the price affordable. To … Read more

SMS a Vital Tool for Customer Service

Short message services (SMS), or business text messaging, is one of the best ways to communicate with customers and employees that provides personal, instantaneous access. Your customers are using mobile devices for business and personal communication in an increasingly virtual work environment, one where purchasing decisions are heavily influenced by SMS communication. Likewise, simple text … Read more

DLS Internet Services to Exhibit at Chicago Small Business Expo

Small Business Expo logo

Chicago, IL – May 25, 2017 – DLS Internet Services (DLS) announces that they will exhibit at CHICAGO SMALL BUSINESS EXPO®, June 1, 2017. The expo will take place at the UIC Forum. For more information, and free registration, visit the Chicago registration page. Start-ups and business owners can take advantage of free admission and … Read more

Communications and Marketing Specialist

Job Summary: The Communication and Marketing (C&M) is a part time non- exempt position working approximately 16-20 hours per week. The scheduled work hours are flexible. Due to the nature of recreational work, evening, weekend, and holiday hours are to be expected. The C&M Specialist is responsible for managing the public relations, public information, marketing plan/strategies, website … Read more