Inside Sales Representative and Account Manager

JOB SUMMARY Growing Internet Solutions Provider located in northwestern suburbs of Chicago is currently seeking to expand its sales team with a full-time Inside Sales Representative and Account Manager. Our Sales Specialists are key to ensuring that we are in tune with our clients telecommunications needs particularly when it comes to their hosted voice, telecommunications … Read more

The Critical Nature of Your Online Reputation

Chart of inbound marketing channels

(Featured in the National Association of Legal Professionals publication, “The Docket Magazine.”) Internet reviews and rating sites have empowered consumers with the final say in how successful a professional can expect to be, regardless of their actual professional acumen. This is why managing your online presence is so vital to a firm’s ability to attract … Read more

Business Anywhere with Follow Me

Imagine sitting on a beach in some warm location and still being able to run your business effectively. That is the power of our “Follow Me” feature that caters to the busy professional. This is an essential tool that promotes freedom and efficiency while helping to keep you connected to your most important calls. You … Read more

Global Outage – Notice on Service Disruption

Dear Valued Customer, On Tuesday, October 4th at 07:19am CST DLS Internet Services experienced a voice service disruption resulting in busy signals received by callers of many of our client’s telephone numbers. Some of the outbound calling may also have been affected for up to 2 hours. This service disruption was a result of a … Read more

DLS’ Hosted PBX Nominated for Chicago Innovation Award

DLS Hosted PBX - Logo

DLS joins high profile brands as a 2016 nominee for innovation leader in Chicago DLS Internet Services (DLS) is pleased to be honored as a nominee for the 2016 Chicago Innovation Awards. DLS’ VoIP Hosted PBX solution and the company’s commitment to service were cited as key factors in the selection process for the award … Read more

Avoiding Call Quality Issues with PBX Systems

Voice Data Network Data

Your Hosted PBX phone line isn’t just a regular phone. In fact, it operates a lot more like your computer than a traditional phone which means call quality can be effected by your network performance. Your PBX phone is more like your laptop than a traditional phone in that the sound of your voice is … Read more

Common PBX Terms to Know

The following terms are helpful for every PBX system owner to know. Understanding the basics of your technology help you get the most from your system and plan for future changes. Jitter – Jitter is defined as a variation in the delay of received packets. The sending side transmits packets in a continuous stream and … Read more

Data Sovereignty and International Law Gets Complicated

DDOS attack map July 11 data

As a business owner, you may well feel that you are the rightful owner of your data. While true in some sense, you should be aware of international laws that exist now and take a look at the tangled web of international regulations still to come which promise to make the situation far more complicated. … Read more