VoIP (voice over IP) systems have become a mainstream part of nearly every business. These phone systems are essential for making businesses profitable and efficient. However, as VoIP phone systems become more common, companies seek additional functionalities from their service providers. One of such additions is the feature of VoIP call recording. Call recording can … Read more
A hybrid VoIP system can bridge the gap between conventional PBX and VoIP telephony strategies in order to offer a more robust solution for organizations. These systems can facilitate the migration from PBX-based telephony to voice over IP. There are two reasons the transition from PBX to VoIP has been taking such a long time: … Read more
Voice-over-IP (VoIP) is a cost-effective and reliable replacement of the public switched telephone network (PSTN). However, companies that switch to VoIP systems often complain that their fax machines or fax software do not work reliably. This is a problem because many businesses still depend on fax communication to continue with their usual workflow. As a … Read more
A Voice over Internet Protocol (VoIP) network enables the transmission of voice calls through the Internet or other digital networks. These audio signals have to be encoded into digital data to be transferred over an IP network and vice versa. To make the transmission of audio signals faster, smoother, and improve the overall calling experience, … Read more
Voice over IP (VoIP) has come a long way from where it had started. It no longer has the same performance and availability issues it used to have in the beginning. In fact, many high-speed networks now integrate quality-of-service (QoS) technology to mitigate previous problems. However, some critics are quick to raise questions about the security of VoIP networks.
TCP vs UDP – Which Protocol Is the Best for VoIP? TCP (Transmission Control Protocol) and UDP (User Datagram Protocol) are among the most widely used protocols for data traversal across the Internet. These transport protocols govern how devices establish connections, how they exchange data, and how reliable the connection will be. Both of these … Read more
In some ways, NAT (Network Address Translation) is both a blessing and a curse. The IP addresses in the Local Area Network are concealed thanks to the NAT protocol. Unfortunately, VoIP and NAT don’t get along that well, particularly when it comes to VoIP over UDP. And that’s where STUN comes in. For communication between endpoints behind … Read more
Modern businesses and organizations stand or fall on their communications. Being reachable is essential. Effective communication, however, can be an issue for older organizations with outdated phone systems. How do we make an intelligent buying decision when it comes to communication system? This article is intended as guidance on how to buy a business phone … Read more
With the rise of new media communications, such as Skype, WhatsApp, and myriad other applications, it makes sense to wonder if video calling is worthwhile for your business. You can run a business using traditional phones. Most of the time, that’s the way it goes. In the 21st century, however, the way we communicate has … Read more
We are all used to the ease of ordering things online, tapping our way into a purchase. For many people, it’s less common to pick up the phone to purchase something. Of course, that doesn’t mean that it doesn’t happen. It does, and here are a few examples of things that you can only buy … Read more