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SMALL BUSINESS
PHONE SERVICE
Simplifying Business Communications One Call at a Time
DLS Hosted PBX joins voice, video, fax, SMS, web conferencing in one unified communications package
Record Calls
Protect your business by recording calls and conferences
Connect Business Locations
Link your locations with one business phone service
Best-in-Class Support
Get FREE 24-hour technical support that wouldn’t leave you hanging
Affordable Phone System for Small and Medium Businesses
DLS hosted PBX phone service improves your customer’s perception. It gives you a set of tools to amp your business image. Good communications reflect how well you manage your business. It helps bring new clients and keep current ones.
Why Does Small Business Needs a Phone Service in the Cloud?
The On-premises PBX phone system has many parts that need maintenance. It uses trunk lines and adds costs each time you must add staff or features. In contrast, a business phone service provider manages the cloud phone system. There is no new hardware or software license to buy and nothing to maintain other than the phone on your desk. Flexible pricing of DLS Hosted PBX lets your business scale up or down as your need.
Call or Conference in High Definition
High-definition phone calls offer a great audio experience. Your brain does not work as hard when there is no need to reconstruct missing parts of your conversation. Small business phone services users can enjoy the superior audio quality of phone calls.
Discover the Convenience of Free SMS Messaging from your Desktop.
Short Messaging (SMS) is not just for your cellular phone! Indeed, there are many uses of SMS that would add to your company’s communications. With SMS, you can alert clients of upcoming appointments. You can send messages about changes in the service schedule. DLS’ hosted phone system brings messaging and automation to help businesses interact with clients and employees.
There is More Than One Way to Make a Call
Don’t be a slave to your office phone. Take it with you no anywhere you go. Well, sort of. DLS hosted PBX phone service lets you place calls via desk phones, smartphones, tablets, or desktop computers regardless of physical location. All you need is a connection to the Internet.
Affordable
Internet Phone Service for Small Business
- Unimited Auto Attendants
- Voicemail to Email
- Flexible Business Schedules
- Web Conferencing
- Follow-Me
- SoftPhone
- FAX
- Call Recording
- Advanced IVR and ACD
- Operator Control Panels
- SMS/MMS
- Chat
Best In Class Technical Support
When it comes to technical support, the buck stops with us. We understand how important it is to have a reliable business partner. Our Chicago team is here 24 hours a day, seven days a week, to help you in any way.
Our sales representatives can help find PBX features your business needs.
We are proud to be a vital part of our customer's success
SMALL BUSINESS PBX – THE BASICS
Did you know that you can take your office anywhere? Yes, anywhere. Including the beach, the airport, or even the john. How is can this be done? You can do this by using a business PBX phone system. If you’re a small business owner, there’s a good chance you’ve heard of PBX systems. But what are they, exactly? And more importantly, should you be using one for your business?
We’re going to break down the basics of PBX systems and help you decide if one is right for you. Stay tuned to find out what you need to know to get started.
What Is Business PBX and Its Benefits for Small Businesses?
So, what is a PBX system? For starters, you should know that PBX stands for Private Branch Exchange. It’s a phone system, a switch designed to connect phone calls within a company.
These days, it’s a type of software that figures out where incoming calls need to go. PBX usually offers additional features such as voice mail, call recording, and other advanced functions that did not come with old analog phone lines. Modern PBX is a computer running a software phone system. This solution makes business PBX phone systems scalable because most upgrades and new features are added through the software.
The Benefits Are the Features You Should You Look For
A PBX system is designed with security, efficiency, and making business cost-effective in mind. Here’s a quick look at the main benefits you should keep in mind when working with business phone providers, and yes, there are more.
- Efficiency
- Cost-effectiveness
- Convenience
- Security
- Versatility
- Customization Opportunities
The Different PBX Systems
There are two kinds of popular PBX systems, but most people don’t know that there are four types of PBX systems. This is aside from labeling them as either cloud-based, analog, etc. The important thing is how each one operates. Look:
Traditional PBX
This is the older and popular form of PBX, or it was at one time. It operates using a hardware configuration that requires you to buy all of your own equipment such as hardware, telephones, and so on. You also had to pay for software licenses to make it all work together.
Virtual PBX
Virtual PBX is a very vague term, and it means “you don’t need to know how it works”. You trust your VoIP provider to deliver a phone service with all the PBX functions. Some will say cloud-based PBX, is in a way, the same as Virtual PBX. Sometimes the best feature of the Virtual PBX is its low entry-level price and no commitments. If you are a small business, this may be a good option for you.
IP PBX
IP PBX is a level up from a traditional system. It’s like a traditional premises-based phone system apart from one change: IP PBX does not use telephony cards to connect users. Instead, it uses existing network connections. This means that you can add additional telephony ports without changes to your network. Unfortunately, you must maintain hardware and licenses for your IP PBX. IP PBX may become obsolete and need to be replaced.
Hosted PBX
This is also a popular service option for small businesses. It is akin to the Virtual PBX, except you, as a customer, may know more about it. Usually, these are systems hosted by the VoIP service providers. You know where they are hosted and what type of software they run. It keeps you worry-free since it’s managed by the company solely focused on the Hosted PBX service. You can choose what features you need, and then everything is set up for you.
Another good thing in working with a business VoIP provider is pricing. Using a Hosted PBX, service you could save your businesses up to 50% off your average phone bill.
Give It a Shot
If your company is fast-growing, you should consider a PBX for your small business. Every business needs a solution to handle its incoming and outgoing calls. When choosing a PBX system, you should know what your business needs.
A PBX phone system is a great way to enjoy a flexible work environment and outstanding productivity. Are you interested in learning more? Visit DLS Internet Services to find the solution to your communication hurdles.