Call routing for your business is critical to retaining happy customers and doing it the right way increases your satisfaction ratings. What could possibly be worse than getting stuck in Answering Machine Hell when you’re trying to call a business to secure a service or purchase a product? Well, the truth is, a fast busy … Read more
DLS Internet Services (www.dls.net), a technology company providing hosted Unified Communications platform (DLS hosted PBX), co-location, hosted Network Attached Storage and network consulting services, announced today the release of version 5.1 for their hosted VoIP platform. New features include easy integration with Salesforce.com™, an integrated simple chat and new browser-based license-free soft phone. Other improvements … Read more