Cloud Phone System for Small Business

A better way to communicate

Essential Toolkit for Business Communications

Cut Costs

Enjoy advanced PBX features and capabilities bundled with unlimited nationwide calling

Send Faxes

Effortlessly send and receive fax documents at your fingertips

Use SMS

Send FREE SMS messages from your business phone or desktop

Connect all Locations

Tie all your business locations into one communications domain and make free calls

Uncompromising Support

Get FREE 24/7/365 uncompromising technical support

Designed for Small Business

DLS’ cloud based virtual PBX service offers powerful VoIP features at a price small business can afford.

Virtual PBX is more than a mere PBX phone system. Imagine buying a communications toolkit that will instantly improve the way your small business interacts with clients. Even advanced features such as ACD (Automatic Call Distributor) and web conferencing are included.

If your business runs a call center you will, certainly, appreciate included management tools. Among others, they include call recording, advanced agent queues and powerful call analytics.

All This in Virtual PBX Service for Small Business

Unlimited Auto Attendants
Voicemail to Email
Mirrored Extensions
Flexible Business Schedules
Web Conferencing
Follow-Me
SoftPhone
FAX
Call Recording
Advanced IVR and ACD
Operator Control Panel
SMS
MMS
Team Chat

Cloud-Based Virtual PBX at a Glance

Complete List of Virtual PBX Features

Traditional Phone Features

Caller ID Number and Name
Temporary Caller ID Block (*67)
Permanent Caller ID Block
Call Waiting + Caller ID
911 Emergency Calling (Nomadic)
Call Transfer
Distinctive Ringing
Return Call (*69)
Three-Way Calling
Do Not Disturb

Management Controls

LDAP Authentication and Integration
Web Interface Management
Detail & Summary Phone Usage Reports
Remote handset provisioning
Granular User Permissions and Service Classes
Operator Panels

Voicemail

Voicemail with notification to Email or Mobile
Remote Voicemail Access
Video Voicemail

Answering

Automated Custom Tree
Fully Customizable Greetings
Selective Call Routing
Selective Call Forwarding to Follow Me Feature
Follow Me Services
Call Parking
Intercom Paging
DID Support
Receptionists Operator Panels
Busy Line Feature (BLF)
Pattern-based Call Blocking
Remote Call Pickup

Call Center Features

Call Prioritization
Skill Level Based Routing
Agent Control of Status
Call Monitoring, Barge, Whisper
On Hold Time Announcements

Call Routing

Advanced Follow Me Service
Pattern-based Routing
Call Forwarding
Internal/External Transfer
Hunt Group Support

Unified Communications Features

SMS (Short Message Service)
Audio/Video Conference Bridge
Web Conferencing (DLS Meeting Room)
Email to Fax, Fax to Email
Call Recording Inbound/Outbound
Recorded Call and Voicemail Human Transcription
Browser Plugin for Click-to-Dial
Global and Personal Directories with Click-to-Dial
Integration with SalesForce
Team Chat
Shared Extensions/Hoteling
Mobile Application (SoftPhone)
Outlook Integration
Mirrored Extensions
Video Calling
Integrated Weather Reporting via NOAA

Choose your Virtual PBX Pricing Plan

$ 20 Per USER MonthLY

$ 25 PER USER MONTHLY

Popular

$ 30 PER USER MONTHLY

Phone Numbers
Local Phone Number	$5.00/month
Toll-Free Phone Number	$5.00/month + $0.028/minute
Fax Phone Number	$2.00/month
Phone Handsets	Buy or Lease

PBX Features to Energize Your Business

Voice Basics

Business Tools

Call Analytics
Call Recording
FAX
Rocket.Chat for Teams
Call Center Features
Operator Panels
Online Conferencing and Scheduling

Let's Talk Today
800-323-2099

GETTING STARTED IS EASY

Join customers relying on the DLS Virtual PBX for their success.